CoinCasino official support channels
CoinCasino offers customer support 24 hours a day, 7 days a week through two main channels. All channels are managed directly by the CoinCasino team to resolve queries, technical assistance and issues related to your account.
When you contact us, have any relevant information about your account or transaction to hand to speed up the process. The support team can help you with account authentication, deposit or withdrawal issues, gaming limits and other service-related queries.
- Live Chat: Available directly from CoinCasino's website for immediate queries
- Email: [email protected] for more detailed matters or required documentation
Important account security information
Never share your password or authentication details with anyone, including support staff. CoinCasino will never ask for your password for any reason.
If you suspect unauthorised activity on your account, change your password immediately and inform the support team. They can help you secure your account and review any suspicious transactions.
This site vs. CoinCasino
This is an independent informational site about CoinCasino. It is not operated or managed by CoinCasino. For changes to your account, transactions, gaming limits or any matter relating to your casino access, contact CoinCasino directly through the support channels listed above.
If you have questions about the information presented on this independent site, we cannot change your account or process CoinCasino requests. Only the CoinCasino team can help with account matters.
FAQ
What is the difference between this site and CoinCasino?
This is an independent informational site that provides information about CoinCasino. It is not operated by CoinCasino. For any matters related to your account, deposits, withdrawals or access to the casino, you must contact CoinCasino directly through their official support.
How do I contact CoinCasino if I have a problem with my account?
You can contact CoinCasino 24 hours a day via Live Chat on their website or by email at [email protected].
Will CoinCasino ask for my password via email or chat?
No. CoinCasino will never request your password through any channel. Never share your password with anyone. If you receive a password request, it is likely to be fraudulent. Contact CoinCasino's support directly if you have any concerns.
What should I do if I suspect unauthorised activity on my account?
Change your password immediately from your account. Then contact CoinCasino's support team via Live Chat or email at [email protected]. They can review your activity and help you secure your account.
Can you change this information if I have concerns about the facts presented?
This is an independent site, not operated by CoinCasino. Questions about changes to CoinCasino's offers, policies or services should be directed to CoinCasino directly through their official support, not to this site.